The Agency for Identification Documents, Registers and Data Exchange of Bosnia and Herzegovina (IDDEEA) is at the forefront of digital innovation, steering the country towards becoming one of the leading nation in Europe for digital identity. Managing a set of essential services, from electronic certificates to electronic signatures for identification documents, IDDEEA is not just maintaining records but revolutionising how they’re accessed and utilised, in strict alignment with the new EU law on digital identity.

Empowering citizens with cutting-edge digital solutions

Supporting BiHs ambitious pursuit to harmonize with EU standards, IDDEEA has launched the electronic identification for citizens, transforming identity service. This digital leap enables citizens to interact with government services effortlessly, reflecting a significant step towards digital inclusion. The e-Identity initiative is redefining convenience, offering seamless access to public services, facilitating smoother financial transactions, and ensuring a more inclusive digital governance model. The initiative is a foundation in reducing administrative burdens, enhancing service delivery, and driving cost efficiencies.

Spotlight on e-identity’s transformative impact

IDDEEA’s efforts in e-Identity project are an example of modernization in Bosnia and Herzegovina, fostering improved communication and administrative efficiency. It’s paving the way for a future where access to services and documents is straightforward and secure, uplifting the daily lives of citizens with the power of technology.

A closer look at the benefits

Ease of access and enhanced transparency:

Citizens can effortlessly verify fines and track the status of personal documents online, marking a jump towards more accessible public information.

Fostering an open data culture

The Open Data Portal, another milestone by IDDEEA, is a cache of statistical data, unlocking new possibilities for businesses, media, and the general public.

Revolutionising identity verification and administration

The e-Identity application and digital signature functionality streamline bureaucratic processes, eliminating the need for physical queues and in-person visits.

Setting new benchmarks for public administration

IDDEEA’s integration of technology into public services sets a new standard, enhancing the efficiency of government operations and fostering inter-agency cooperation.